What a refresh does
A store refresh rereads marketplace data and updates the Meldsy workspace. Orders, listings, and quantity-sync state are handled separately so a slow task does not block everything else.
- Order refreshes bring in new and changed orders.
- Listing refreshes update listing identity, state, variations, and availability.
- Quantity reconciliation checks linked marketplace quantities against the latest store data.
How marketplace changes reach Meldsy
Meldsy checks the marketplace when a change is reported and runs follow-up checks for anything that arrives late.
When to refresh manually
- You just connected or reconnected a store.
- A marketplace order or listing change has not appeared after the expected background interval.
- You restored an excluded listing and want its orders back now.
- A quantity-sync message asks for attention after credentials or mappings changed.
If Meldsy says a refresh is already running
Let the current job finish, then reopen the view or retry. Repeated clicks do not create a safer or faster import. If the status remains unchanged, use the support form and include the shop name, marketplace, approximate time, and the screen where the message appeared.